Privacy Policy

Last updated: December 12, 2024

1. Information We Collect

We collect information you provide directly to us:

  • Account information (name, email, password)
  • Profile information
  • Content you create (architecture diagrams, work items, etc.)
  • Communications with us
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent
  • With service providers who assist us (Supabase for hosting, Stripe for payments, Vercel for infrastructure)
  • To comply with legal obligations
  • To protect our rights and safety

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time.

5. Data Security

We use industry-standard security measures to protect your data. All data is encrypted in transit and at rest.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to our use of your data
  • Export your data

7. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

We use the following third-party services:

  • Supabase: Database and authentication
  • Vercel: Hosting and infrastructure
  • Stripe: Payment processing (Team tier)

9. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights under GDPR. We comply with all GDPR requirements.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@arqitec.io.